Last updated: April 2026
We collect information you provide directly, including your name, email address, property details, insurance carrier information, professional credentials, and claim-related documents. We also collect usage data such as pages visited, features used, and interactions within the platform.
We use your information to operate and improve the ClaimVia.net platform, match policyholders with qualified professionals, facilitate communications between parties, process transactions, send service notifications, and comply with legal obligations. We do not sell your personal information to third parties.
When a policyholder submits a claim and a professional submits a proposal, certain profile and claim information is shared between those parties to facilitate the engagement. We may share data with service providers who assist us in operating the platform (hosting, email delivery, payment processing) under strict confidentiality agreements.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. However, no system is completely secure and we cannot guarantee absolute security of your data.
We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting connect@claimvia.net. Certain data may be retained for legal compliance purposes.
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or opt out of marketing communications. To exercise these rights, contact us at connect@claimvia.net.
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookies through your browser settings, though some features may not function properly without them.
ClaimVia.net is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Your continued use of ClaimVia.net after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at: connect@claimvia.net or ClaimVia.net
ClaimVia.net is an independent platform. © 2026 ClaimVia.net. All rights reserved.