For fire, medical danger, active violence, gas leaks or other life-safety emergencies, call 911 or the appropriate emergency service first.
Urgent Property Damage
Create a Recovery Workspace to document the situation, upload records and request appropriate professional support where available.
Start Urgent Recovery WorkspaceClaimVia.net does not provide emergency response services and cannot promise that a professional will be available immediately. Availability varies by location, credentials and capacity.
Once everyone is safe, these three things make everything that follows easier.
Capture what you can see
Photograph and video the affected areas before anything is moved or cleaned, if it is safe to do so.
Record the basics
Note the date, time, what happened and what you have already done. Keep receipts for anything you pay for now.
Identify the help you need
Mitigation, board-up, inspection or claim documentation — the workspace helps you organize the request.
Also contact your insurance carrier’s claims or emergency line if you carry coverage and intend to file. For account or platform questions, email connect@claimvia.net. ClaimVia.net is a workspace and marketplace platform — it is not a contractor, mitigation company, insurer or emergency service.